DISPUTE RESOLUTION

If you have any complaint or dispute regarding the outcome of a game or the services provided by Playmaxwin.com, you should first contact our Customer Support team via [email protected].

SELF-EXCLUSION

You may also contact our Support Team via the form and inform us about your decision to stop gambling at the website for a certain period of time. We will take all measures to block your access to your user account and make sure that you receive no promotional materials. Please note that if you are self-excluded from the casino for an indefinite period of time, the funds remaining on balance will be paid according to the casino limits. If you are self-excluded for a definite period of time, the funds remaining on balance will be paid according to the casino limits only when a period of self-exclusion expires. For more information, please see the Responsible Gaming tab